AI agents that handle calls, emails, and chats — and scale into a full travel operations intelligence layer. Enterprise-grade AI agents that replace human travel operations — handling calls, emails, and chats end-to-end, while continuously learning from real booking, modification, and supplier workflows.
Built for OTAs, B2B travel providers, and hospitality groups handling high-volume operations
TravelCalls.ai is currently in private beta, validating core workflows with design partners in the OTA and B2B travel space.
Built with enterprise-grade requirements in mind
Logos shown for illustrative purposes
Built specifically for the complexity of travel operations — not generic customer support.
Built from the ground up for complex, multi-channel customer operations
Coordinate complex interactions across calls, emails, and chats. Handle workflows involving customers, internal systems, and external partners seamlessly.
Sub-second response times across all channels with streaming AI models. Natural interactions with zero latency perception. Instant decision-making at scale.
SOC 2 Type II certified infrastructure. End-to-end encryption. Full compliance with GDPR, CCPA, and PCI-DSS regulations.
Real-time insights into multi-channel performance. Early pilots targeting >95% automation across calls, emails, and chats. Identify bottlenecks and optimize operations with AI-powered analytics.
Upload your standard operating procedures and train AI on your unique workflows across all channels. Complete customization without writing code.
Built on multi-region cloud infrastructure. Scale from dozens to millions of interactions across all channels without performance degradation. 99.99% uptime SLA.
Travel operations are not simple customer support.
Every interaction can involve bookings, suppliers, inventory rules, cancellation policies, currencies, time zones, and edge-case exceptions.
TravelCalls is trained on real travel workflows. With customer permission, the platform continuously improves by learning from anonymised operational patterns across the industry.
This creates compounding intelligence that generic AI tools cannot replicate.
"After operating a B2B travel platform processing millions of bookings, we realized that customer operations — not pricing or inventory — is the biggest hidden cost center in travel."
Built with cutting-edge AI and infrastructure technologies for maximum performance, security, and scalability
Advanced AI orchestration with GPT-4o, intelligent function calling, and vector-based knowledge retrieval for context-aware responses.
Self-hosted speech processing with faster-whisper STT and Coqui/Chatterbox TTS engines, delivering 75% cost savings over expensive AI platforms.
Rust-powered microservices architecture with intent-based routing and direct telephony integration, delivering unmatched performance and vendor independence.
Enterprise-grade security with SOC 2 certification, end-to-end encryption, and comprehensive compliance frameworks.
High-performance data layer with PostgreSQL and DragonflyDB (Redis-compatible but faster), auto-scaling infrastructure.
API-first design with comprehensive webhook support, custom connectors, and developer-friendly SDKs for seamless integration.
Self-hosted AI infrastructure delivers massive cost savings
Proven AI agent workflows that transform travel operations and deliver exceptional customer experiences
On-the-Spot Crisis Management
Guest arrives at hotel with "no reservation found." AI agent instantly verifies booking, coordinates with hotel/supplier, and resolves the crisis while keeping the guest on the line.
Multilingual Guest Services
AI receptionist detects guest nationality from system, communicates in their native language, understands requests, and seamlessly routes to appropriate departments.
Automated HCN Retrieval
AI agents automatically call hotels to retrieve Hotel Confirmation Numbers (HCNs), eliminating manual work and reducing response times from hours to minutes.
Real-Time Changes
Handle complex booking changes through intelligent coordination between customers, internal systems, and hotel partners with multi-language support.
Choose the AI agent tier that matches your operational needs. No hidden fees, no per-call charges.
*Pricing subject to change based on market validation and customer feedback
Essential AI Operations
Complete AI Operations
Enterprise Customization
Complete integration with your existing systems, AI training on your SOPs, and full onboarding support. No additional setup fees.
Most clients are operational within 7-14 days. Enterprise implementations may take 2-4 weeks depending on complexity.
Yes, all plans are month-to-month with no long-term contracts. Cancel anytime with 30 days notice.
Enterprise-grade security with SOC 2 compliance, end-to-end encryption, and full data privacy protection.
Deploy AI agents that handle everything a human could do - calls, emails, chats, and complex coordination at enterprise scale
No credit card • 14-day trial • Cancel anytime • SOC 2 Certified